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Baton Rouge Office:
5258 Dijon Drive
Baton Rouge, LA 70808-4396

Zachary Office:
6110 Main St., Ste. D
Zachary, LA 70791

Phone: 225-769-1090
Fax: 225-766-5514
Toll Free: 800-960-1ENT (1368)

Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE READ IT CAREFULLY.

Uses and Disclosures: We will use and disclose elements of your protected health information (PHI) in the following ways:

Without your signed authorization -
  • Treatment: Basis for recording your care and treatment; communication with other health care providers.
  • Payment: Billing you or your insurance company with information that may include your diagnosis, procedures and supplies used; Calling your insurance company for verification of coverage and certification prior to procedures.
  • Health care operations: Contracting outside agencies for services (i.e. legal and collections of debt).
  • When release is required by law, including judicial settings and to the public health agencies and law enforcement.
  • In emergency situations or to avert serious health/safety situations. To contact you about appointments, treatment alternatives, refill or prescriptions, results of tests, and other health related services.
  • To communicate with a designated family member or personal representative involved in your health care.
  • To the sponsor of your health plan.
  • To the workers compensation.
  • All other uses and disclosure by us will require us to obtain from you a written authorization in addition to any other permission you will provide us.
Your rights: You have the following rights concerning your PHI:
  • Restrictions: To request restricted access to all or part of your PHI. We are not required to grant your request.
  • Confidential communications: To receive confidential communications of PHI.
  • Access: To inspect or receive copies of your PHI.
  • Amendments: To request changes be made to your PHI. We are not required to grant your request.
  • Accounting: To receive an accounting of the disclosures by us of your PHI.
  • Complaints: To complain to us or the U.S. Dept. of Health & Human Resources if you feel your privacy rights have been violated. The law forbids us from taking retaliatory action against you if you complain.
If you have questions, want to request any of the above or to place a complaint contact the Privacy Officer at 225-769-1090.
Our duties: We are required by law to maintain the privacy of your PHI. We must abide by the terms of this notice currently in effect. We reserve the right to change the terms of this notice & to make the new notice provisions effective for all PHI that we maintain. We will present to you any updated notices on your next visit.

The effective date of this notice is April 14, 2003.

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